Privacy Policy

Last Updated: 01/09/2026

Conchords Entertainment Studio and Productions (“Conchords,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or engage our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Billing and payment information

  • Contact details

b. Usage and Technical Information

Automatically collected information may include:

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Referring URLs

2. How We Use Your Information

We use collected information to:

  • Provide and deliver products and services

  • Process payments and transactions

  • Communicate with you (support, updates, notices)

  • Improve website functionality and offerings

  • Comply with legal obligations

We do not sell your personal information.

3. Payments and Third-Party Processors

Payments are processed through third-party platforms (e.g., payment processors, ecommerce platforms).

Conchords does not store or process full payment card details directly.

Your payment information is subject to the privacy policies and security practices of the third-party payment processor used at checkout.

4. Third-Party Services and Tools

We may use third-party tools for:

  • Email communication

  • Analytics and website performance

  • Payment processing

  • File delivery and hosting

These third parties only receive information necessary to perform their services and are governed by their own privacy policies.

Conchords is not responsible for third-party privacy practices.

5. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Understand usage patterns

You may control cookie preferences through your browser settings.

Disabling cookies may affect website functionality.

6. How We Protect Your Information

We implement reasonable administrative, technical, and organizational measures to protect your information.

However, no method of transmission or storage is 100% secure.
We cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Comply with legal or regulatory requirements

  • Resolve disputes or enforce agreements

8. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal information

  • Request correction or deletion

  • Opt out of certain communications

You may unsubscribe from marketing emails at any time using the link provided in our emails.

9. Children’s Privacy

Our website, products, and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.
If you believe such information has been collected, please contact us so it can be removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be reflected by the updated date at the top of this page.
Continued use of the website constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, contact:

contact@conchordsentertainment.com